Passengers should be informed of the <a href="https://www.travomojo.com/cancellation-policy/aeromexico-cancellation-policy/">Aeromexico cancellation policy</a> since it is an essential aspect of air travel. Regardless matter whether you are dealing with a change in plans, unanticipated circumstances, or uncertainty brought on by external reasons, knowing the rules and procedures can help you make informed decisions and minimise any potential losses. Remember to use the 24-hour grace period, carefully review the pricing limits, and assess your options before cancelling a flight.

Explaining Aeromexico cancellation policy

<img width="578" height="347" src="https://www.travomojo.com/wp-content/uploads/2023/01/Aeromexico-Cancellation-Policy.jpg" alt="Aeromexico Cancellation Policy">Cancelling a flight can not only spoil your travel plans but also be expensive, but it doesn’t have to be. This page will bring you up to speed with the Aeromexico cancellation policy, refund policy, and more.&nbsp;The Aeromexico flight cancellation policy allows you to cancel and refund only flexible fares, available for an additional price in all fare classes except Basic. Plus, you may be allowed to cancel and refund your Aeromexico ticket in a few other cases, such as if your flight is cancelled or overly delayed and your journey no longer serves your purpose.<figure><img src="https://res.cloudinary.com/dzx8ptggj/image/upload/v1671694006/Travomojo/Aeromexico_Cancellation_Policy_1_zgbutd.jpg" alt="Aeromexico Cancellation Policy" width="573" height="299" title="Aeromexico Cancellation Policy"></figure>Below is an overview of Aeromexico Airlines cancellation policy by fare type.<UL><LI>Basic fares are non-refundable, non-changeable, and cannot be rescheduled if you miss your flight.</LI><LI>Classic fares are non-refundable, can be changed for a fee, but cannot be rescheduled if you miss your flight.</LI><LI>Flexible Classic fares are refundable (via electronic voucher or to the original method of payment), can be changed without penalty as many times as you like, and can be rescheduled if you miss your flight.</LI><LI>AM Plus fares are non-refundable, can be changed for a fee, but cannot be rescheduled if you miss your flight.</LI><LI>Flexible AM Plus fares are refundable (via electronic voucher or to the original method of payment), can be changed without penalty as many times as you like, and can be rescheduled if you miss your flight.</LI><LI>Premier fares are non-refundable, can be changed for a fee, but cannot be rescheduled if you miss your flight.</LI><LI>Flexible Premier fares are refundable (via electronic voucher or to the original method of payment), can be changed without penalty as many times as you like, and can be rescheduled if you miss your flight.</LI><LI>Premier Light fares are non-refundable, can be changed for a fee, but cannot be rescheduled if you miss your flight.</LI><LI>Flexible Premier Light fares are refundable (via electronic voucher or to the original method of payment), can be changed without penalty as many times as you like, and can be rescheduled if you miss your flight.</LI><LI>Premier One fares are non-refundable, and can be changed once for free, but cannot be rescheduled if you miss your flight.</LI><LI>Flexible Premier One fares are refundable (via electronic voucher or to the original method of payment), can be changed without penalty as many times as you like, and can be rescheduled if you miss your flight.</LI></UL>Aeromexico Flight Cancellations are free of charge for passengers who have purchased flexible tickets in any travel class. In other words, you can cancel an Aeromexico flight without penalty if you have purchased any of these fares:<UL><LI>Flexible Classic fares</LI><LI>Flexible AM Plus fares</LI><LI>Flexible Premier fares</LI><LI>Flexible Premier Light fares</LI><LI>Flexible Premier One fares</LI></UL>After you cancel your ticket, you can choose to receive your refund in the form of an electronic voucher or your original form of payment.Aeromexico cancellations are also free of charge for U.S. tickets that fall under the 24-hour grace period (see below).<h2>Aeromexico 24-hour Cancellation</h2>The Aeromexico&nbsp;24-hour cancellation policy applies only to tickets purchased on Aeromexico’s U.S. website—and not to tickets issued on the airline’s website in any other country.&nbsp;According to this policy, all passengers (regardless of fare type) are allowed to receive a full refund or make changes to their reservation without penalty within 24 hours of ticketing if they book their tickets at least 7 days before departure. The Aeromexico cancellation policy for 24 hours applies to all types of fares, incl. Basic fares.<h2>How do I make a refund request on Aeromexico?</h2>You can request a refund in any of these ways:&nbsp;<UL><LI>By phone.</LI><LI>Through an Aeromexico ticketing facility</LI><LI>Through the travel agency that issued your ticket&nbsp;</LI></UL>After you submit the required documentation/information to the Customer Refund Services Department and your ticket is eligible for a refund, you will be issued your refund within 2 billing cycles if you paid by credit card and within 1 month if you paid cash.<h2>Aeromexico Cancelled Flights Policy</h2>If Aeromexico cancelled your flight and the re-routed flight doesn’t suit you, you can either cancel your flight and obtain a penalty-free refund or rebook yourself on another available flight that suits you at no additional charge.&nbsp;<h2>Aeromexico Cancellation Process</h2>You can cancel an Aeromexico flight in any of the following ways:&nbsp;<UL><LI>By phone (through this website)</LI><LI>By contacting an Aeromexico ticketing office in your city</LI><LI>Through the travel agency you purchased your ticket from&nbsp;</LI><LI>Online via My Trips</LI></UL><h2>Aeromexico Refund Policy</h2>According to the Aeromexico flight refund policy:<UL><LI>Basic fares cannot be cancelled or refunded outside of the 24-hour grace period (U.S. only).&nbsp;</LI><LI>You can cancel all flexible fares without penalty and receive a refund:<UL><LI>Either via electronic voucher, or&nbsp;</LI><LI>To your original method of payment</LI></UL></LI></UL>These fares include Flexible Classic, Flexible AM Plus, Flexible Premier, Flexible Premier Light, and Flexible Premier One fares.&nbsp;<UL><LI>Eligible Aeromexico refunds will be processed by the Refund Department within 7 business days of receiving your request for credit/debit card purchases and within 20 business days for cash and other payment methods. However, it can take 1-2 billing cycles for the credit to reflect on your card statement account, depending on the bank that issues your card.&nbsp;</LI><LI>If you need any refund-related assistance, call 1-844-933-2065 through this website, an Aeromexico ticketing office, or the travel agent who issued your ticket. For electronic ticket refunds, you can also call Customer Service in Mexico City at 5133-4000, within Mexico at 1-800-021 4000.</LI></UL><h3>Aeromexico Refund Policy for COVID</h3>The Aeromexico cancellation policy for COVID is now over. This means the COVID-related fee waivers are no longer effective, and the normal fare rules will kick in. So, unless the fare conditions of your ticket permit, you will no longer be able to rebook your flight for free, request a refund as an electronic voucher (EMD) for 100% of your paid fare or to your original form of payment within 12 months (applicable as of January 11, 2022).Frequently Asked Questions

A guide to the Aeromexico cancellation and refund policy. Call +1-844-933-2065 to cancel your flight or learn how to get a refund.

Cancelling a flight can not only spoil your travel plans but also be expensive, but it doesn’t have to be. This page will bring you up to speed with the Aeromexico cancellation policy, refund policy, and more.

The Aeromexico flight cancellation policy allows you to cancel and refund only flexible fares, available for an additional price in all fare classes except Basic. Plus, you may be allowed to cancel and refund your Aeromexico ticket in a few other cases, such as if your flight is cancelled or overly delayed and your journey no longer serves your purpose.

Below is an overview of Aeromexico Airlines cancellation policy by fare type.

<ul><li>Basic fares are non-refundable, non-changeable, and cannot be rescheduled if you miss your flight. </li><li>Classic fares are non-refundable, can be changed for a fee, but cannot be rescheduled if you miss your flight. </li><li>Flexible Classic fares are refundable (via electronic voucher or to the original method of payment), can be changed without penalty as many times as you like, and can be rescheduled if you miss your flight. </li><li>AM Plus fares are non-refundable, can be changed for a fee, but cannot be rescheduled if you miss your flight. </li><li>Flexible AM Plus fares are refundable (via electronic voucher or to the original method of payment), can be changed without penalty as many times as you like, and can be rescheduled if you miss your flight. </li><li>Premier fares are non-refundable, can be changed for a fee, but cannot be rescheduled if you miss your flight. </li><li>Flexible Premier fares are refundable (via electronic voucher or to the original method of payment), can be changed without penalty as many times as you like, and can be rescheduled if you miss your flight. </li><li>Premier Light fares are non-refundable, can be changed for a fee, but cannot be rescheduled if you miss your flight. </li><li>Flexible Premier Light fares are refundable (via electronic voucher or to the original method of payment), can be changed without penalty as many times as you like, and can be rescheduled if you miss your flight. </li><li>Premier One fares are non-refundable, and can be changed once for free, but cannot be rescheduled if you miss your flight. </li><li>Flexible Premier One fares are refundable (via electronic voucher or to the original method of payment), can be changed without penalty as many times as you like, and can be rescheduled if you miss your flight. </li> </ul>

Aeromexico Flight Cancellations are free of charge for passengers who have purchased flexible tickets in any travel class. In other words, you can cancel an Aeromexico flight without penalty if you have purchased any of these fares:

<ul><li>Flexible Classic fares </li><li>Flexible AM Plus fares </li><li>Flexible Premier fares </li><li>Flexible Premier Light fares </li><li>Flexible Premier One fares </li> </ul>

After you cancel your ticket, you can choose to receive your refund in the form of an electronic voucher or your original form of payment.

Aeromexico cancellations are also free of charge for U.S. tickets that fall under the 24-hour grace period (see below).

The Aeromexico 24-hour cancellation policy applies only to tickets purchased on Aeromexico’s U.S. website—and not to tickets issued on the airline’s website in any other country.

According to this policy, all passengers (regardless of fare type) are allowed to receive a full refund or make changes to their reservation without penalty within 24 hours of ticketing if they book their tickets at least 7 days before departure. The Aeromexico cancellation policy for 24 hours applies to all types of fares, incl. Basic fares.

How do I make a refund request on Aeromexico?

You can request a refund in any of these ways:

<ul><li>By phone. </li><li>Through an Aeromexico ticketing facility </li><li>Through the travel agency that issued your ticket  </li> </ul>

After you submit the required documentation/information to the Customer Refund Services Department and your ticket is eligible for a refund, you will be issued your refund within 2 billing cycles if you paid by credit card and within 1 month if you paid cash.

If Aeromexico cancelled your flight and the re-routed flight doesn’t suit you, you can either cancel your flight and obtain a penalty-free refund or rebook yourself on another available flight that suits you at no additional charge.

You can cancel an Aeromexico flight in any of the following ways:

<ul><li>By phone (through this website) </li><li>By contacting an Aeromexico ticketing office in your city </li><li>Through the travel agency you purchased your ticket from  </li><li>Online via My Trips </li> </ul>

According to the Aeromexico flight refund policy:

<ul><li>Basic fares cannot be cancelled or refunded outside of the 24-hour grace period (U.S. only).  </li><li>You can cancel all flexible fares without penalty and receive a refund:<ul><li>Either via electronic voucher, or  </li><li>To your original method of payment </li> </ul> </li> </ul>

These fares include Flexible Classic, Flexible AM Plus, Flexible Premier, Flexible Premier Light, and Flexible Premier One fares.

<ul><li>Eligible Aeromexico refunds will be processed by the Refund Department within 7 business days of receiving your request for credit/debit card purchases and within 20 business days for cash and other payment methods. However, it can take 1-2 billing cycles for the credit to reflect on your card statement account, depending on the bank that issues your card.  </li><li>If you need any refund-related assistance, call 1-844-933-2065 through this website, an Aeromexico ticketing office, or the travel agent who issued your ticket. For electronic ticket refunds, you can also call Customer Service in Mexico City at 5133-4000, within Mexico at 1-800-021 4000. </li> </ul>

The Aeromexico cancellation policy for COVID is now over. This means the COVID-related fee waivers are no longer effective, and the normal fare rules will kick in. So, unless the fare conditions of your ticket permit, you will no longer be able to rebook your flight for free, request a refund as an electronic voucher (EMD) for 100% of your paid fare or to your original form of payment within 12 months (applicable as of January 11, 2022).

Frequently Asked Questions

Aeromexico Cancellation Policy, Refund 1-844-933-2065

Explaining Aeromexico cancellation policy

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